Baseball Aficionado FAQ
Welcome to the Baseball Aficionado FAQ page! Below are answers to some of the most common questions we receive. If you don’t find the answer you’re looking for, feel free to reach out to us at Aficionadobaseball@gmail.com.
General Questions
Q: What is Baseball Aficionado?
A: Baseball Aficionado is a Baseball lifestyle brand inspired by Latino Baseball culture and streetwear elements. We create stylish apparel for modern Baseball fans who live and breathe the game.
Q: Who founded Baseball Aficionado?
A: Baseball Aficionado was founded in 2024 by Andrew Santos, following the success of his podcast, "The Baseball Aficionado."
Orders and Shipping
Q: Where do you ship to?
A: We currently ship within the United States and internationally to select countries. Shipping options and fees are displayed at checkout.
Q: How long does shipping take?
A: Orders typically take 5-7 business days to process. Domestic shipping usually takes 3-5 business days, while international shipping times vary based on location.
Q: How can I track my order?
A: Once your order ships, we’ll send you a tracking number via email so you can monitor its progress.
Q: What should I do if I haven’t received my order?
A: If your order hasn’t arrived within the estimated timeframe, please email us at Aficionadobaseball@gmail.com, and we’ll assist you promptly.
Returns and Exchanges
Q: What is your return policy?
A: We accept returns within 30 days of purchase for items in their original condition (unworn, unwashed, and with tags attached). Refunds will be issued to the original payment method.
Q: Can I exchange an item?
A: Yes! If you’d like to exchange an item for a different size or style, email us at Aficionadobaseball@gmail.com with your order details, and we’ll guide you through the process.
Q: How long does it take to process a return or exchange?
A: Returns and exchanges are typically processed within 5-7 business days of receiving the item.
Products and Sizing
Q: How do I know what size to order?
A: Each product page includes a detailed size guide to help you find the perfect fit. If you’re between sizes, we recommend sizing up for a more relaxed fit.
Q: Are your products unisex?
A: Yes, most of our apparel is designed with a unisex fit to accommodate all Baseball fans.
Q: How should I care for my Baseball Aficionado apparel?
A: To maintain the quality of your items, we recommend washing them inside out on a cold cycle and hanging them to dry.
Contact Us
Q: How can I get in touch with Baseball Aficionado?
A: We’d love to hear from you! For any inquiries, please email us at Aficionadobaseball@gmail.com. We aim to respond within 24-48 hours.